Privacy Policy
Effective Date: August 1, 2025
Last Updated: August 1, 2025
Introduction
Batanes Travel and Tours (“we,” “our,” or “us”) operates the website https://www.batanestravelandtours.com/ (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
- Make a booking or reservation
- Request a quote or information
- Subscribe to our newsletter
- Contact us through our website
- Fill out forms on our website
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Travel preferences and requirements
- Payment information (processed securely through third-party payment processors)
- Identification documents (for booking purposes)
- Special dietary requirements or accessibility needs
Non-Personal Information
We may collect non-personal information about you whenever you interact with our Service, including:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on our website
- Referring website
- Device information
How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To process bookings, provide travel services, and fulfill your requests
- Communication: To respond to inquiries, send booking confirmations, and provide customer support
- Marketing: To send promotional materials and newsletters (with your consent)
- Website Improvement: To analyze website usage and improve our services
- Legal Compliance: To comply with applicable laws and regulations
- Security: To protect our website and services from fraud and security threats
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
Service Providers
We may share your information with trusted third parties who assist us in:
- Processing payments
- Providing accommodation and tour services
- Transportation services
- Email marketing services
- Website analytics
Legal Requirements
We may disclose your information if required to do so by law or if we believe such action is necessary to:
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud or security issues
- Protect the safety of users or the public
Business Transfers
In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your information to another service
- Objection: Object to certain uses of your information
- Withdrawal of Consent: Withdraw consent for marketing communications
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us:
- Remember your preferences
- Analyze website traffic
- Provide personalized content
You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Batanes Travel and Tours
Email: info@batanestravelandtours.com
Phone: (+632) 8633 0859
Address: Amboy Street, Kayhuvokan, Basco Batanes, 3900
Website: www.batanestravelandtours.com
Consent
By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.